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Why Mediation?
In almost every workplace at some time or another workplace conflict will arise, it is natural that people with different personalities, values ambitions and the like are bound to encounter situations where at one time or another they will ‘clash’ with a colleague or management. If these conflicts are not promptly and effectively managed they can lead to expensive damaging consequences not just for the individual but the company as well:
Workplace mediation offers a very credible alternative. It is a voluntary, informal process that helps people who are in dispute to start talking again, and to jointly agree how better to work together.
The benefits of mediation situations of workplace conflict can include but not exclusively
· Clarifies the issues
· Identifies the needs and interests of each party
· Restores positive relationships
· Restore/increases productivity
· Looks to the future
· Can have a fast response and resolution to issues
· Encourages co-operation
· Empowers the employee
· Employer is viewed positively
· Reduces the cost of litigation and legal expenses
· Reduces absence and sickness
· Reduces the cost of management costs in dealing with the conflict
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